Cougar Line Commitment

The Cougar Line has a commitment to safety and quality of our vessels. We pride ourselves on the personal and professional service we provide.

  • Active members of the Marine Transport Association
  • Qualmark endorsed Visitor Transport Activity
  • Members of Destination Marlborough IMG & TIANZ
Queen Charlotte Sounds with the Cougar Line

Customer Feedback

14 February 2013

Thanks very much to all concerned at Cougarline,

We had a great time on the Charlotte Track and everything went without a hitch.

Thanks very much for all your help.

Regards, Lee & Tony McNamee

1 February 2011

To Whom It May Concern:

On the 15th January I travelled from Picton to Endeavour Resort on Cougar Line. I wish to complement your company on the service provided by your pleasant staff both in your office when I phoned through a booking a few days earlier, and on the day of travel and also your staff on your “cat”. It was a very pleasant trip and everyone on board seemed happy to be there.   As I would normally have travelled in our own smaller boat it was really nice to sit back and relax and enjoy a much more interesting trip to Endeavour.
I would certainly recommend to others to travel with you.

Yours sincerely, April Mosley

19 January 2011

To whom it may concern,

Recently (2nd January - 6th January) we used Cougar lines for our tramp on the Queen Charlotte Track. From the original organisation and inquiries we made with your Company to the actual trek we went on, my husband and I can't fault Cougar's organisation.

It was professional, extremely well organised, easy to follow baggage info + friendly ferry drivers. The price was very reasonable too considering the distance and baggage handling.

Thanks for this amazing experience and as we plan to bring a group of Duke of Edinburgh school students over for their GOLD expedition, we will definitely be in touch later in the year.

Once again Thanks and we would recommend your Company to anybody.

Your sincerely Liz and Ken Butt

Hi,
Just wanted to say thanks - I was very pleased with your service. Luggage turned up at the right place every day, not damaged. The boat collected me on time on the final day and was very quick - got me back much earlier than the estimated time. In fact, I was back in time for the earlier ferry (the one I originally wanted to be on) so I walked over to the Ferry terminal (didn't even have to rush) and they swapped me onto the earlier one no trouble. So I was very pleased about that and very happy with the Cougar Line for being so efficient!
Thanks again.

Melinda

We are now back in Canberra, having just walked the Queen Charlotte Sound Track. We made our bookings with you from Canberra, and then were taken to Ship Cove, collected (early) from Anikiwa, and you also took our packs on everyday.

We would like to say a very big thank you to you for your helpful, friendly and highly efficient service. We could not have wished for better.

Hopefully we will see you again.

With best wishes
Barrie & Cynthia
Canberra, Australia